Privacy & cookies

Customdrone, located at koperslagersstraat 39 8601WL Sneek, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

coppersmith street 39
8601WL Sneek


Mark Woortmeijer is the Data Protection Officer of customdrone. He can be reached via

Personal data that we process

customdrone processes your personal data because you use our services and/or because you provide them to us yourself.

Below you will find an overview of the personal data we process:
- First and last name
- Address
data - Telephone
number - E-mail
address - IP
address - Location
data - Information about your activities on our website
- Information about your surfing behaviour across different websites (e.g. because this company is part of an advertising network)
- Internet browser and device type
- Bank account number

Special and/or sensitive personal data that we process

Our website and/or service has no intention of collecting information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children's online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at and we will delete that information.

For what purpose and on what basis do we process personal data?

customdrone processes your personal data for the following purposes:
- Processing your payment
- Sending you our newsletter and/or advertising
brochure - Being able to call or e-mail you if this is necessary to perform
our services - Informing you about changes to our services and products
- Offering you the possibility to create an account
- To deliver
goods and services to you - customdrone analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.
- customdrone tracks your surfing behavior across different websites and we use it to tailor our products and services to your needs.
- customdrone also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

On the basis of automated processing, customdrone [does/does not] take decisions on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a human being (e.g. an employee of customdrone) being involved. customdrone uses the following computer programs or systems: WordPress and quotation module that you have to deal with when you request a quotation

How long we retain personal data

customdrone does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data are collected. We apply the following retention periods for the following (categories of) personal data:

(Category) personal data > Storage period > Reason
Personal data > 2 years > Customer maintenance and contact
Address > 2 years > Customer contact
Email > 2 years > Customer contact

Sharing personal data with third parties

customdrone does not sell your information to third parties and only provides your information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into an agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Customdrone remains responsible for these processing operations.

Cookies, or similar techniques, that we use

customdrone only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. They also enable us to optimise our website. You can unsubscribe from cookies by setting your Internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser's settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by customdrone and you have the right to data transfer. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation you have mentioned.

You can send a request for inspection, correction, deletion, data treatying of your personal data or a request to withdraw your consent or objection to the processing of your personal data to

To ensure that the request for inspection has been made by you, we ask that you enclose a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

customdrone would also like to draw your attention to the fact that you have the possibility to file a complaint with the national regulator, the Personal Data Authority. This can be done via the following link:

How we secure personal data

customdrone takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via